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Home > Call center software |
Related keywords: call, center, Call, call recording, service center software, call tracking, call recorder, call monitoring, phone call record, daily call report |
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21. | rapidHELP 2.1 (broadgun.de) | ||
is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking | |||
Updated: 9, 2005 | Rating: 0 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Demo Go to category: System Utilities > Other Similar programs | |||
22. | Request Tracker 3.1 (cniche.com) | ||
customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. Request | |||
Updated: 9, 2005 | Rating: 0 | Author: Michael Wolter | Size: 4807 kb | Shareware Go to category: Business > Helpdesk & Remote PC Similar programs | |||
23. | TERAVoice Server 2004 (terasens.com) | ||
productivity by optimizing telephony communications. Never miss a call and get instantly notified on your mobile phone, on your pager or via e-mail. Increase customer satisfaction by optimizing hotlines with voice menus and managed waiting queues and create custom IVR solutions in order to cut down cost for call agents. With its MMC-based management console, TERAVoice can be | |||
Updated: 9, 2005 | Rating: 45 | Author: Sales Department | Size: 84670 kb | Freeware Go to category: Communications > Telephony Similar programs | |||
24. | The PC Technicians Guide to Profits 1.10 (forpctechs.com) | ||
selling service contracts, service blocks, and managing service calls. In addition, you will learn about how to deal with customers, hire good help, and how to automate your business to reduce your costs! Plus much more! The PC Technicians Guide to Profits is for any mobile computer service person already on the go or for the novice interested in starting a home-based computer | |||
Updated: 9, 2005 | Rating: 42 | Author: Matt Lowell | Size: 837 kb | Demo Go to category: System Utilities > Other Similar programs | |||
25. | ASP Explorer 1.0 (serbix.com) | ||
or bug may reside in. - Helps locate a particular function that is called in the code, but may reside in an include file several layers deep. - Helps quickly determine the possible impact changing an include file might have - and therefore - which pages need to be tested. - Highlights potential | |||
Updated: 3, 2005 | Rating: 509 | Author: Ryan Wheeler | Size: 1505 kb | Shareware Go to category: Development > Other Similar programs | |||
26. | DBF-Desktop 1.01 (senderosoftware.com) | ||
Support Project Manager Interactive Pascal Scripter (supports call to CodeSite from Raize.com) Local SQL Builder Dot Prompt support (50+ Commands) Open Multiple Tables Support for viewing blob images (BMP,JPG,ICO,GIF,RTF) Script Editor supports Code Completion, Templates, Custom scripts included File Editor (includes auto extension support) Layout Manager for creating custom | |||
Updated: 9, 2005 | Rating: 245 | Author: Scott Martin | Size: 6018 kb | Shareware Go to category: Business > Databases & Tools Similar programs | |||
27. | Dialgo Wave Modem ActiveX 1.0 (research-lab.com) | ||
Wave Modem ActiveX SDK Features Caller ID Extraction, Digit Monitor and Playback, Wave File Playback and Recording on Phone Line. You get to save your Wave File in 20+ Audio Formats. Inputs CCITT u-Law Compressed Wave Files for Playback. This compact telephony control reduces your development time by 4 months. More the Registered Version supports SAPI5.1 Text To Speech and Speech | |||
Updated: 9, 2005 | Rating: 0 | Author: Sandeep Thite | Size: 1233 kb | Shareware Go to category: Communications > Telephony Similar programs | |||
28. | EventStudio Sequence Diagram Designer 2.5 (EventHelix.com) | ||
supports generation of message sequence charts (MSCs) and call flow diagrams used in telecom and embedded system development. Process workflow generation is supported for business process re-engineering applications. When modeling with EventStudio, developers describe the interactions in the system in terms of a simple declarative modeling language. EventStudio then analyzes | |||
Updated: 9, 2005 | Rating: 16 | Author: EventHelix.com Inc. | Size: 3295 kb | Shareware Go to category: Development > Other Similar programs | |||
29. | FlexGraphics Library 1.4 (flex-graphics.com) | ||
can also be developed using this library. FlexGraphics can be called a mini analog for Visio. Moreover the developer gets full control of all objects at run time including the ability to access objects both by ID and by name. User defined fields and values as well as usual or multi-line hints can be specified for each and every object and are stored in document body. A sample | |||
Updated: 9, 2005 | Rating: 0 | Size: 1340 kb | Shareware Go to category: Development > Delphi Similar programs | |||
30. | Num2Alpha ActiveX DLL 1.2 (ancientsoft.com) | ||
Production Systems В - B2C (Business-to-Customer) Web Sites В - Call Centers В - Educational Tools В - Legal Documentation This is a very handy DLL to convert numbers to words, for instance, if you pass (23.95,"dollar", "cent") to this DLL it will convert it to : Twenty three dollars and ninety five | |||
Updated: 9, 2005 | Rating: 0 | Author: Maher Farag | Size: 293 kb | Shareware Go to category: Development > Active X Similar programs | |||
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