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Home > Software > Business > Databases & Tools > LBE Desktop Helpdesk 4.0.149

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LBE Desktop Helpdesk 4.0.149 ( View screenshot )




Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.

Updated 2, 2006 24: 1:9:
Rating 45 ( -6 -13.33% )
Size4467 kb
LicenceShareware
StatusMinor Update
LanguagesEnglish
OSWindows 95,98,ME,NT,2000,XP
HomepageLbeHelpdesk.com
Emailpadgen@Lbesoftware.com
Keywordshelp_desk helpdesk help_desk_software helpdesk_software help_desk_system helpdesk_system customer_support problem_resolution call_center customer_service issue_tracking call_tracking
AuthorLeigh Business Enterprises Ltd.
LBE Desktop Helpdesk software. Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk i download

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Other software from this author:
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  • LBE Free Helpdesk 2.5 — Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports.
  • LBE Resource Booker 1.0.105 — Room & Equipment Booking web based software. Ideal for businesses, schools, colleges etc. Easy to install and set-up. Simple to use, no training required. Create bookings with ease from your web browser, ensuring your equipment is ready when you are.
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Description:
Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:- LBE Helpdesk uses industry standard databases - Access, Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products. Extensive Reporting:- Supplied with many reports. If you need more, you can build your own using any of the commonly available reporting tools. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.
System Requirements:
25 MB Hard disk space, Javascript enabled browser
Change Info:
Bug fixes,new features
LBE Desktop Helpdesk 4.0.149 Download from LbeHelpdesk.com

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