| Akeni Help Desk Assistant Enterprise IM 1.0 ( View screenshot ) |
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| Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time. |
Description:
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies. | System Requirements:
Pentium 266 or better | Change Info:
none | | Akeni Help Desk Assistant Enterprise IM 1.0 Download from akeni.com |
| Similar software: | - CustomerReach 2.2 — Provide live help on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high.
- Akeni LAN Messenger (Instant Messaging) 1.2 — Akeni LAN messenger is a business instant messaging IM for LAN. Akeni LAN messenger is NOT based on Winpopup.
The LAN Edition does not require connection to the internet and does not require a server.
- Akeni Secure Instant Messaging - Expert 2.1.3 — Akeni Secure Instant Messaging IM - Expert Edition, is a secured client/server
instant message solution for business, enterprise, and corporate im use. It supports standard messaging features such as chat, conference , notification, file transfer
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