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Home > Software > Business > Other > SupportWizard 6

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SupportWizard 6 ( View screenshot )




FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention

Updated 9, 2005 05: 1:8:
Rating 0
Size36864 kb
LicenceShareware
StatusMajor Update
OSWindows 95,98,ME,NT,2000,XP,CE,Unix,Mac
Homepagesupportwizard.com
Emailinfo@supportwizard.com
Keywordscustomer_support Call_Tracking Expert_Systems FAQ FAQs Help_Desk Help_Desk_Software Help_Desk_Tools HelpDesk Helpdesk Problem_Management Support_Software Technical Trouble_Tickets Unix Windows asset_management automated best bug
AuthorBridget Conrad
SupportWizard software. FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention FAQ and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html).

With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales (http://www.supportwizard.com/customershow.htm).

The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers.  A fully customized implementation and training takes just 3-4 days and the software comes wi download

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Description:
FAQ and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html).

With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales (http://www.supportwizard.com/customershow.htm).

The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional money back satisfaction guarantee.
SupportWizard 6 Download from

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