| |
|
|
| Provide live help on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. |
Description:
Provide live help on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high.
Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.
Visitors on your web site do not need to download any software to chat with you.
While chatting, your spelling is automatically checked. You can use 'QuickText' to send quick responses to commonly asked questions. You can also chat with a supervisor or other agent during a chat with a visitor. Multiple agents can be on a chat and, when a supervisor is in a chat, messages from the supervisor will not be visible to the visitor. Chats can be secured with 128-bit encryption.
The live chat buttons and visitor chat window are fully customizable. You can add your logo, change the layout, graphics and colors to integrate with your web site. You can also display your picture during a chat for a more personal touch. For advanced functionality, CustomerReach supports plug-ins allowing you to extend CustomerReach or integrate with other systems.
During after-hours, visitors can leave a message for you or you can configure CustomerReach to display a custom Web page.
CustomerReach is easy to setup - simply paste the CustomerReach tags onto your web pages.
CustomerReach is available as a server or hosted solution. Free trial. | | CustomerReach 2.2 Download from customerreach.com |
| Similar software: | - Advanced Live Support 1.00 — Advanced Live Support is an Advanced Portal product offered to any website hosted with us. It enables you to launch a LIVE customer service on your website. With LiveSupport turned on, you can view and chat with your website visitors online.
- Boldchat Operator Client .NET 2.31 — Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability.
- Akeni Help Desk Assistant Enterprise IM 1.0 — Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.
| | Find all software similar on CustomerReach 2.2 |
|
