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Ticket Operator  ( View screenshot )




Ticket Operator software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.

Updated 3, 2005 22: 0:8:
Rating 0
Size221 kb
LicenceCommercial
StatusNew Release
LanguagesEnglish
OSWindows NT,2000,XP,Unix
Homepageitlaurel.com
Emailsoftware@itlaurel.com
Keywordshelp desk online support technical web problem trouble system report access
AuthorJanice Petros
Ticket Operator software. Ticket Operator software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems. Ticket Operator software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems. 

The main characteristic of Ticket Operator are: 
- Staff Personalization: each staff member can change certain points of his/her account to suit his/her needs. 
- Staff Permissions: you can assign your staff members to separate departments;
- Email Forwards: the system can forward a copy of a ticket and you can use it with a provider that supports Email->Pager gateway to send notifications directly to your pager;
- Ticket statistics: the staff administrator can get any  download

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Description:
Ticket Operator software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.

The main characteristic of Ticket Operator are:
- Staff Personalization: each staff member can change certain points of his/her account to suit his/her needs.
- Staff Permissions: you can assign your staff members to separate departments;
- Email Forwards: the system can forward a copy of a ticket and you can use it with a provider that supports Email->Pager gateway to send notifications directly to your pager;
- Ticket statistics: the staff administrator can get any information about ticket status and staff members (number of open / closed / served tickets etc.).

For Ticket Operator Administrators:
- Runs on Apache/IIS - no proprietary web servers;
- Easy-to-use menus for managing reps, departments, categories, priorities and
statuses;
- Runs on with mySQL database;
- Built-in reports for keeping track of problems, users and support reps;
- Configurable email messages;
- Easy customizable pages to fit your organizations needs.
System Requirements:
Windows NT/2000/XP with IIS 4.0
Change Info:
Ticket Operator allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
Ticket Operator Download from itlaurel.com

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  • Assistance Desk 1.4 — Assistance Desk (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
  • ieSupportManager 1.50 — Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.
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