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Home > Customer support software |
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181. | SupportWizard 6 (supportwizard.com) | ||
and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales | |||
Updated: 9, 2005 | Rating: 0 | Author: Bridget Conrad | Size: 36864 kb | Shareware Go to category: Business > Other Similar programs | |||
182. | Survey Power 6.00 (wiscocomputing.com) | ||
Excel, or saved as RTF and text files. Multiple question types are supported (Single Response, Multiple Response, Multiple Response Other, Single Scale, Multiple Scale, 2-Column Scale, Numeric Rank, Multi-Column Arrays, Numeric Totals, Multi-Column Numeric, Text Entry, Single Select, Semantic Differential, Thematic Maps, and Date Entry). Survey Power always calculates the totals for | |||
Updated: 2, 2006 | Rating: 0 | Author: Terry Jepson | Size: 4698 kb | Shareware Go to category: Business > Databases & Tools Similar programs | |||
183. | TechAid ASP 2.1 (techaidsw.com) | ||
TechAid ASP allows users to record their time using an organization's standard task numbering system, or record their time using a reference that identifies a task that does not have an 'official' designation. This allows users to account for all of their time, not just the time they spend working on tasks that have a standard identification. TechAid ASP includes reports that give | |||
Updated: 9, 2005 | Rating: 85 | Author: TechAid Software | Size: 860 kb | Freeware Go to category: Business > Other Similar programs | |||
184. | TERAVoice Server 2004 (terasens.com) | ||
notified on your mobile phone, on your pager or via e-mail. Increase customer satisfaction by optimizing hotlines with voice menus and managed waiting queues and create custom IVR solutions in order to cut down cost for call agents. With its MMC-based management console, TERAVoice can be | |||
Updated: 9, 2005 | Rating: 45 | Author: Sales Department | Size: 84670 kb | Freeware Go to category: Communications > Telephony Similar programs | |||
185. | The Business OpsCenter 2.0 (audama.com) | ||
other user. A receptionist can route, manage and take messages from customer or client calls much more quickly and efficiently. Team members can better communicate with each other. Consultants can come and go to visit clients without worrying about people not knowing where they are. All-round office efficiency improves dramatically. The core features of the OpsCenter include viewing | |||
Updated: 3, 2005 | Rating: 0 | Size: 10891 kb | Shareware Go to category: Business > Other Similar programs | |||
186. | TinyBooks 3.0.5 (winograd.com) | ||
obvious. A fully non-modal Reports Window offers easy standard and custom reporting. All transactions are easily exportable to other programs as standard tab-delimited text files. Expense, income and special mileage entry forms can be printed for "off line" entry of data as desired. Non-fiscal years are supported, as is the concept of recurring expenses. TinyBooks now also | |||
Updated: 2, 2006 | Rating: 0 | Author: Ken Winograd | Size: 227 kb | Shareware Go to category: Business > Accounting & Finance Similar programs | |||
187. | TracHound 3.0.6 (gracesoftwaresolutions.com) | ||
higher quality products faster, reduce project costs, and improve customer satisfaction. Feature include Customizable Fields, Automated email notifications using SMTP mail system, Define custom rules to trigger email notifications, Use email templates to customize the content of the email notification messages, Organize records by project, status, priority, severity, etc | |||
Updated: 3, 2005 | Rating: 0 | Author: Joey McCoy | Size: 5609 kb | Shareware Go to category: Business > Project Management Similar programs | |||
188. | TreeDBNotes 1.0 (softviewer.com) | ||
TreeDBNotes is a free powerful and easy-to-use personal database program, PIM and Word Processor with Tree Structure, advanced encryption and password protection. Features: Search, Replace, Case options, Insert file, link, image, time, date, symbols, table, html table. Import from txt, wri, rtf, Excell, Word | |||
Updated: 9, 2005 | Rating: 0 | Author: Denis V | Size: 1767 kb | Freeware Go to category: Home & Hobby > Personal Finance Similar programs | |||
189. | Vacation Rental Tracker Plus 1.3.3.1 (productivity-software.com) | ||
be translated into any language. * Guided Tour included. Get FREE Customer Support when you register! * Free trial shareware to download for Windows and Macintosh computers. * International users can set preferences for date and time formats, currency symbol, colors and more. International version available. Vacation Rental Tracker Plus runs on and shares data between most | |||
Updated: 2, 2006 | Rating: 90 | Author: Garth Catterall-Heart | Size: 2251 kb | Shareware Go to category: Business > Other Similar programs | |||
190. | Video Store 4.1 (softstore.net) | ||
that does rentals or sales such as a video store. It maintains Customers, Sales Personnel, Vendors, Inventory Management and sales & rentals. It supports detailed invoices, late charges, payments, returns, refunds, password security, 0/1/2 sales taxes, reservations, barcodes, multiple pricing, sales or rentals for any item, special promotions, history of all returns, top | |||
Updated: 9, 2005 | Rating: 17 | Author: Michael Colucci | Size: 931 kb | Shareware Go to category: System Utilities > Other Similar programs | |||
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