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| Home > Customer satisfaction software |
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| 11. | SupportWizard 6 (supportwizard.com)  | ||
| and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Bridget Conrad | Size: 36864 kb | Shareware Go to category: Business > Other Similar programs | |||
| 12. | TERAVoice Server 2004 (terasens.com) | ||
| notified on your mobile phone, on your pager or via e-mail. Increase customer satisfaction by optimizing hotlines with voice menus and managed waiting queues and create custom IVR solutions in order to cut down cost for call agents. With its MMC-based management console, TERAVoice can be administered and monitored easily, even from remote computers. For smaller… | |||
| Updated: 9, 2005 | Rating: 45 | Author: Sales Department | Size: 84670 kb | Freeware Go to category: Communications > Telephony Similar programs | |||
| 13. | Opinio 4.3.2 (objectplanet.com) | ||
| Opinio is a free and comprehensive system to create, publish, analyze and maintain surveys. Ease of use and simple installation makes it suitable to any organisation. With Java/JSP/Servlets at its base, it is a platform independent (Windows, Linux, etc), robust and scalable survey system. This software is… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Torgeir Lund | Size: 6644 kb | Shareware Go to category: System Utilities > Other Similar programs | |||
| 14. | Quask FormCaster 2.0 (quask.com) | ||
| truly amazing looking forms. Use FormCaster for employee surveys, customer satisfaction surveys, general questionnaires, forms and market research. It covers the entire survey process from form design, distribution, data collection through to the analysis of your data. Quask uses unique Interactive Images in addition to the available standard survey tools. You are in full… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Julian May | Size: 14489 kb | Shareware Go to category: System Utilities > Other Similar programs | |||
| 15. | rapidHELP 2.1 (broadgun.de) | ||
| ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used. Multitasking support The… | |||
| Updated: 9, 2005 | Rating: 0 | Author: rapidHELP Software Hermes & Nolden GbR | Size: 46080 kb | Demo Go to category: System Utilities > Other Similar programs | |||
| 16. | IP Overtime Tracker 1.01 (info-pack.com) | ||
| You can even customize the templates for the report to make your own custom reports. Never miss out on getting paid for your overtime again, you can quickly and easily track your hours using IP Overtime Tracker. If it helps you get back 1 hour of lost overtime, it will most likely have paid for itself… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Malcolm Webster | Size: 953 kb | Shareware Go to category: Business > Calculators & Converters Similar programs | |||
| 17. | CalcuWage 2.61 (kwiqmad.com) | ||
| CalcuWage is a small unobtrusive, fun program that calculates your wage each second while you work. Pay is shown in realtime on the taskbar or system tray without opening the program window. An Advanced Mode is available. Advanced Mode includes an easy way to compare your own pay against a Minimum Wage for… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Matt DeLaTorre | Size: 2832 kb | Freeware Go to category: Business > Calculators & Converters Similar programs | |||
| 18. | ActionOutline 2.1 (greenparrots.com) | ||
| of ActionOutline buyers using the program every day and almost 100% satisfaction rate, we are not afraid to compete. There is not a single major organizer and PIM review source (that's the ones with at least 1000 visitors a day) that does not have ActionOutline listed. John Buckman has been… | |||
| Updated: 9, 2005 | Rating: 45 | Author: Green Parrots Software | Size: 978 kb | Shareware Go to category: Business > PIMS & Calendars Similar programs | |||
| 19. | AnswerTool 2.3.1 (answertool.com) | ||
| common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. AnswerTool works with your existing email and CRM infrastructure to preserve your investment. This is a great tool for customer support, investor relations… | |||
| Updated: 9, 2005 | Rating: 0 | Author: Anatoly Ivasyuk | Size: 1201 kb | Shareware Go to category: Communications > E-Mail Clients Similar programs | |||
| 20. | TracHound 3.0.6 (gracesoftwaresolutions.com) | ||
| higher quality products faster, reduce project costs, and improve customer satisfaction. Feature include Customizable Fields, Automated email notifications using SMTP mail system, Define custom rules to trigger email notifications, Use email templates to customize the content of the email notification messages, Organize records by project, status, priority, severity… | |||
| Updated: 3, 2005 | Rating: 0 | Author: Joey McCoy | Size: 5609 kb | Shareware Go to category: Business > Project Management Similar programs | |||
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